Resolved after 1 hour 9 minutes, affecting Channable tool and Ads and 1 more, on February 20, 2026.
The incident has been resolved. No systems are currently affected anymore and processes are being caught up on. Do note that there still might be a small delay while we work through the backlog of tasks that got delayed.
Affected components
Update timeline
- investigating Feb 20, 2026, 03:22 PM UTC
Issues loading and processing items causing the tool to sometimes not show pages correctly. We are investigating the scope of the problem at the moment. We can see that exports, rules and creatives are mainly affected.
- monitoring Feb 20, 2026, 03:30 PM UTC
Restarted affected services and we will monitor. Missed orders or offer updates will be picked up, although with a slight delay. Any delayed exports or imports will continue to run again.
- resolved Feb 20, 2026, 04:31 PM UTC
The incident has been resolved. No systems are currently affected anymore and processes are being caught up on. Do note that there still might be a small delay while we work through the backlog of tasks that got delayed.
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