Channable incident

Channable is showing pages incorrectly

Notice Resolved View vendor source →
Started
Feb 20, 2026, 03:22 PM UTC
Resolved
Feb 20, 2026, 04:31 PM UTC
Duration
1h 9m
Detected by Pingoru
Feb 20, 2026, 03:22 PM UTC

Affected components

Channable toolAdsMarketplacesCreative suite (Dynamic Image Editor)

Update timeline

  1. investigating Feb 20, 2026, 03:22 PM UTC

    Issues loading and processing items causing the tool to sometimes not show pages correctly. We are investigating the scope of the problem at the moment. We can see that exports, rules and creatives are mainly affected.

  2. monitoring Feb 20, 2026, 03:30 PM UTC

    Restarted affected services and we will monitor. Missed orders or offer updates will be picked up, although with a slight delay. Any delayed exports or imports will continue to run again.

  3. resolved Feb 20, 2026, 04:31 PM UTC

    The incident has been resolved. No systems are currently affected anymore and processes are being caught up on. Do note that there still might be a small delay while we work through the backlog of tasks that got delayed.

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