CampBrain had 6 outages in the last 2 years totaling 39h 41m of downtime — averaging 0.2 incidents per month.
There were 6 CampBrain outages since June 17, 2025 totaling 39h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently experiencing slowness running reports and are investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing an increase in system errors across our portals. We are investigating the issue and will provide more information soon.
We have identified the issue and implemented mitigation measures. Occurrences of system errors are declining as we continue to monitor.
A fix has been implemented and we are continuing to monitor the results.
This incident has been resolved.
At 12:15 PM EST, an error with one of our background processes led to a rise in system errors across our portals. Our automated alert system brought this to our attention. At 12:50 PM EST, we restarted our receivers as a mitigation measure, which reduced the volume of system errors immediately. By 12:58 PM EST, a specific background process was identified as the root cause, and was fixed. Moving forward, continued improvements to our infrastructure and internal tooling will help us minimize occurrences of these types of errors. In the meantime, we will swiftly identify and resolve these errors in a similar fashion to today’s incident.
We are currently experiencing an issue with processing credit card and eCheck payments via CampBrain Payments. Our Engineering Team is investigating.
Our engineers have identified the source of the issue and are working on a fix. Please note, this is only impacting our in-house payment processor. Those processing via Worldline/Bambora for credit cards or Forte for eChecks are not impacted.
Our team has implemented a fix and we are seeing CampBrain Payments transactions processing as normal again. We are continuing to monitor the situation and will update or resolve this status in the next 30 minutes.
This incident has been resolved.
CampBrain Payments users may be unable to load payment fields in any CampBrain portal due to an ongoing issue with Cloudflare, who host key components of the CampBrain Payments infrastructure. Their status page can be viewed here: https://www.cloudflarestatus.com, and we will also keep this status updated as we learn more.
Cloudflare has implemented a fix and we are seeing CampBrain Payments fields loading normally again. Our team is continuing to monitor the situation and will update or resolve this status in the next 30 minutes.
This incident has been resolved.
We are currently experiencing some slowness across our portals as a result of an Microsoft Azure degradation of service that may impact some users. We are investigating the issue and we will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
Microsoft Azure has identified the root cause of the degradation of service and is in the process of correcting the issue. Slowness may continue for some users, but we are anticipating improved service in the next hour. We will provide another update as soon as more information becomes available. Thank you for your patience and understanding.
Microsoft Azure has provided a new update with firmer timelines around full service recovery. Service to our portals will begin to improve, but unfortunately, Microsoft's new report states that a full service recovery is expected within the next 4 hours. We will continue to monitor and provide new updates as necessary as they become available. Thank you again for your patience.
We are noticing widespread improvement in service performance. Some users may continue to experience service degradation, as Microsoft Azure has yet to provide an update on their full resolution ETA of 7:20pm ET. We are continuing to monitor and will publish another update when more information becomes available. Thank you again for your patience today.
Microsoft is reporting 98% availability and that a majority of customers are seeing improvements across affected regions. Our metrics and tests are indicating that performance is stable.