Resolved after 2 hours 54 minutes, on March 3, 2025.
We were able to move our phone provider off of the Microsoft Azure service which means that our phone lines are once again working and you can call into our Support line as needed.
Update timeline
- investigating Mar 03, 2025, 05:01 PM UTC
We are currently experiencing an issue with our phone system. We will be unable to take support phone calls until it is resolved. In the meantime, please contact [email protected] for support issues or questions. We're sorry for the inconvenience, and hope to have the issue resolved as soon as possible.
- monitoring Mar 03, 2025, 07:01 PM UTC
We were able to move our phone provider off of the Microsoft Azure service which means that our phone lines are once again working and you can call into our Support line as needed.
- resolved Mar 03, 2025, 07:56 PM UTC
This incident has been resolved.
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