CampBrain experienced a notice incident on January 12, 2026 affecting Parent Portal, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 12, 2026, 02:36 PM UTC
We are currently experiencing some slowness in the parent portal. We are investigating the issue. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
- monitoring Jan 12, 2026, 02:57 PM UTC
The issue has been identified and a fix is being implemented. We are seeing improved response times in the parent portal and will continue to monitor the situation closely.
- monitoring Jan 12, 2026, 03:50 PM UTC
We continue to see improved response times and are monitoring the situation closely.
- resolved Jan 12, 2026, 04:24 PM UTC
After implementing various mitigation measures, response times have returned to normal. We are confident this incident has been resolved.