CampBrain incident

Slowness/System Errors in Parent Portal

Minor Vendor's status page →

Resolved after 1 hour 20 minutes, affecting Office Portal and Parent Portal, on December 4, 2024.

monitoring Dec 04, 2024, 06:29 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 04, 2024, 05:39 PM UTC
Resolved
Dec 04, 2024, 06:59 PM UTC
Duration
1h 20m
Detected by Pingoru
Dec 04, 2024, 05:39 PM UTC

Affected components

Office PortalParent Portal

Update timeline

  1. investigating Dec 04, 2024, 05:39 PM UTC

    We are currently experiencing some slowness and error messages appearing in CampBrain registration portals. We are investigating the issue.

  2. investigating Dec 04, 2024, 05:56 PM UTC

    We are currently experiencing some slowness and error messages appearing in CampBrain registration and office portals. We are investigating the issue.

  3. monitoring Dec 04, 2024, 06:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 04, 2024, 06:59 PM UTC

    This incident has been resolved.

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