CampBrain incident

Slowness and Errors

Resolved after 2 hours 13 minutes, affecting Office Portal and Parent Portal, on January 14, 2025.

monitoring Jan 14, 2025, 04:22 PM UTC

A fix has been implemented and we are seeing response times within the Office and Parent Portals return to normal. Our team continues to monitor closely.

Started
Jan 14, 2025, 02:43 PM UTC
Resolved
Jan 14, 2025, 04:56 PM UTC
Duration
2h 13m
Detected by Pingoru
Jan 14, 2025, 02:43 PM UTC

Affected components

Office PortalParent Portal

Update timeline

  1. investigating Jan 14, 2025, 02:43 PM UTC

    We are currently experiencing slowness and error messages appearing in the CampBrain Office and Registration portals. We are investigating the issue.

  2. monitoring Jan 14, 2025, 04:22 PM UTC

    A fix has been implemented and we are seeing response times within the Office and Parent Portals return to normal. Our team continues to monitor closely.

  3. resolved Jan 14, 2025, 04:56 PM UTC

    This incident has been resolved.

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