Resolved after 46 minutes, affecting Office Portal and Parent Portal and 1 more, on July 7, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Office PortalParent PortalStaff PortalGiving Portal
Update timeline
- investigating Jul 07, 2025, 03:10 PM UTC
We are currently experiencing some slowness in the office portal. We are investigating the issue. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
- identified Jul 07, 2025, 03:24 PM UTC
We have identified the root cause of slowness in the office portal and are actively working on a fix.
- monitoring Jul 07, 2025, 03:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 07, 2025, 03:56 PM UTC
This incident has been resolved.
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