Resolved after 1 hour 11 minutes, affecting Office Portal and Parent Portal and 1 more, on July 8, 2025.
After implementing various mitigation measures, response times have returned to normal. We are confident this incident has been resolved.
Affected components
Update timeline
- investigating Jul 08, 2025, 03:49 PM UTC
We are currently experiencing some slowness in the office portal. We are investigating the issue. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
- investigating Jul 08, 2025, 04:19 PM UTC
Our team continues to investigate the root cause of the slowness affecting the Office Portal. In the meantime, we’ve implemented mitigation measures that are resulting in improved response times. We will continue monitoring the situation closely and provide further updates as our investigation progresses.
- monitoring Jul 08, 2025, 04:40 PM UTC
We continue to see improved response times and are monitoring the situation closely. We will provide further updates as soon as possible.
- resolved Jul 08, 2025, 05:00 PM UTC
After implementing various mitigation measures, response times have returned to normal. We are confident this incident has been resolved.
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