Calabrio Outage History

Calabrio is up right now

Calabrio had 3 outages in the last 2 years totaling 7h 40m of downtime — averaging 0.1 incidents per month.

There were 3 Calabrio outages since April 19, 2026 totaling 7h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://calabrioone.status.io

Minor June 3, 2026

US1 (East) - Login issues

Detected by Pingoru
Jun 03, 2026, 06:25 PM UTC
Resolved
Jun 04, 2026, 01:26 AM UTC
Duration
7h
Affected: Calabrio ONECalabrio ONE (United States East)Login (C1)Transcription (QM) (United States - US1 (C1))
Timeline · 4 updates
  1. investigating Jun 03, 2026, 06:25 PM UTC

    Hello Calabrio User, We are aware some customers in the US1 (East) realm are having issues with logging into the Calabrio One Solution. The Calabrio Cloud Operations team has been notified and are engaged in troubleshooting the issue. Additionally, we have engaged AWS resources for assistance. We will follow up with more details as we have them. We apologize for the inconvenience and appreciate your patience. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10

  2. investigating Jun 03, 2026, 07:21 PM UTC

    Hello Calabrio User, We are aware some customers in the US1 (East) realm are having issues with logging into the Calabrio One Solution. The Calabrio Cloud Operations team has been notified and are engaged in troubleshooting the issue. Additionally, we have engaged AWS resources for assistance. We will follow up with more details as we have them. We apologize for the inconvenience and appreciate your patience. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10

  3. identified Jun 03, 2026, 08:14 PM UTC

    Hello Calabrio User, We are aware some customers in the US1 (East) realm are having issues with logging into the Calabrio One Solution. The Calabrio Cloud Operations team has been notified and are engaged in troubleshooting the issue. Additionally, we have engaged AWS resources and are actively implementing a solution. We will follow up with more details as they become available. We apologize for the inconvenience and appreciate your patience. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10

  4. identified Jun 03, 2026, 09:16 PM UTC

    Hello Calabrio User, We are aware some customers in the US1 (East) realm are having issues with logging into the Calabrio One Solution. The Calabrio Cloud Operations team has been notified and are engaged in troubleshooting the issue. Additionally, we have engaged AWS resources and are actively implementing a solution. We will follow up with more details as they become available. We apologize for the inconvenience and appreciate your patience. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10

Read the full incident report →

Minor June 3, 2026

GB1 - Login and/or Call Ingestion

Detected by Pingoru
Jun 03, 2026, 02:28 PM UTC
Resolved
Jun 03, 2026, 03:08 PM UTC
Duration
39m
Affected: Login (C1)Search and Play Contacts (QM)Transcription (QM) (United Kingdom - GB1 (C1))
Timeline · 1 update
  1. investigating Jun 03, 2026, 02:28 PM UTC

    Hello Calabrio User, We are aware some customers in the GB1 realm are having issues with login and/or call ingestion. The Calabrio Cloud Operations and Development teams have been notified and are engaged in troubleshooting the issue. We will follow up with more details as we have them. We apologize for the inconvenience and appreciate your patience. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10

Read the full incident report →