Calabrio incident

GB1 - Login and/or Call Ingestion

Resolved after 39 minutes, affecting Login (C1) and Search and Play Contacts (QM) and 1 more, on June 3, 2026.

investigating Jun 03, 2026, 02:28 PM UTC

Hello Calabrio User, We are aware some customers in the GB1 realm are having issues with login and/or call ingestion. The Calabrio Cloud Operations and Development teams have been notified and are engaged in troubleshooting the issue. We will follow up with more details as we have them. We apologize for the inconvenience and appreciate your patience. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10

Started
Jun 03, 2026, 02:28 PM UTC
Resolved
Jun 03, 2026, 03:08 PM UTC
Duration
39m
Detected by Pingoru
Jun 03, 2026, 02:28 PM UTC

Affected components

Login (C1)Search and Play Contacts (QM)Transcription (QM) (Transcription (QM) — United Kingdom - GB1 (C1))

Update timeline

  1. investigating Jun 03, 2026, 02:28 PM UTC

    Hello Calabrio User, We are aware some customers in the GB1 realm are having issues with login and/or call ingestion. The Calabrio Cloud Operations and Development teams have been notified and are engaged in troubleshooting the issue. We will follow up with more details as we have them. We apologize for the inconvenience and appreciate your patience. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10

Your product runs on more than Calabrio

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →