Calabrio experienced a minor incident on June 3, 2026 affecting Login (C1) and Search and Play Contacts (QM) and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Login (C1)Search and Play Contacts (QM)Transcription (QM) (United Kingdom - GB1 (C1))
Update timeline
- investigating Jun 03, 2026, 02:28 PM UTC
Hello Calabrio User, We are aware some customers in the GB1 realm are having issues with login and/or call ingestion. The Calabrio Cloud Operations and Development teams have been notified and are engaged in troubleshooting the issue. We will follow up with more details as we have them. We apologize for the inconvenience and appreciate your patience. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10