Resolved after 3 days 1 hour, affecting Agent Scheduling (WFM) and Realtime Adherence (WFM) and 1 more, on September 11, 2026.
Hello Calabrio User, We are aware that some users are unable to access some or all of Calabrio ONE Cloud. Please refer to the Affected Infrastructure section for specifics on which critical service(s) are impacted. We believe that we have identified the cause of the issue and are actively working to make the necessary changes to correct the issue. We will provide further updates as they are available. We apologize for the inconvenience. If you have questions, please contact Calabrio Support Services. [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10
Affected components
Update timeline
- identified Sep 11, 2026, 08:08 AM UTC
Hello Calabrio User, We are aware that some users are unable to access some or all of Calabrio ONE Cloud. Please refer to the Affected Infrastructure section for specifics on which critical service(s) are impacted. We believe that we have identified the cause of the issue and are actively working to make the necessary changes to correct the issue. We will provide further updates as they are available. We apologize for the inconvenience. If you have questions, please contact Calabrio Support Services. [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10
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