Calabrio incident

US1 (East) - Login issues

Calabrio is currently experiencing a minor incident affecting Calabrio ONE and Calabrio ONE (United States East) and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 06:25 PM UTC
Resolved
Ongoing
Duration
● 1h 54m
Detected by Pingoru
Jun 03, 2026, 06:25 PM UTC

Affected components

Calabrio ONECalabrio ONE (United States East)Login (C1)Transcription (QM) (United States - US1 (C1))

Update timeline

  1. investigating Jun 03, 2026, 06:25 PM UTC

    Hello Calabrio User, We are aware some customers in the US1 (East) realm are having issues with logging into the Calabrio One Solution. The Calabrio Cloud Operations team has been notified and are engaged in troubleshooting the issue. Additionally, we have engaged AWS resources for assistance. We will follow up with more details as we have them. We apologize for the inconvenience and appreciate your patience. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10

  2. investigating Jun 03, 2026, 07:21 PM UTC

    Hello Calabrio User, We are aware some customers in the US1 (East) realm are having issues with logging into the Calabrio One Solution. The Calabrio Cloud Operations team has been notified and are engaged in troubleshooting the issue. Additionally, we have engaged AWS resources for assistance. We will follow up with more details as we have them. We apologize for the inconvenience and appreciate your patience. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10