Calabrio experienced a minor incident on June 3, 2026 affecting Calabrio ONE and Calabrio ONE (United States East) and 1 more component, lasting 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 03, 2026, 06:25 PM UTC
Hello Calabrio User, We are aware some customers in the US1 (East) realm are having issues with logging into the Calabrio One Solution. The Calabrio Cloud Operations team has been notified and are engaged in troubleshooting the issue. Additionally, we have engaged AWS resources for assistance. We will follow up with more details as we have them. We apologize for the inconvenience and appreciate your patience. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10
- investigating Jun 03, 2026, 07:21 PM UTC
Hello Calabrio User, We are aware some customers in the US1 (East) realm are having issues with logging into the Calabrio One Solution. The Calabrio Cloud Operations team has been notified and are engaged in troubleshooting the issue. Additionally, we have engaged AWS resources for assistance. We will follow up with more details as we have them. We apologize for the inconvenience and appreciate your patience. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10
- identified Jun 03, 2026, 08:14 PM UTC
Hello Calabrio User, We are aware some customers in the US1 (East) realm are having issues with logging into the Calabrio One Solution. The Calabrio Cloud Operations team has been notified and are engaged in troubleshooting the issue. Additionally, we have engaged AWS resources and are actively implementing a solution. We will follow up with more details as they become available. We apologize for the inconvenience and appreciate your patience. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10
- identified Jun 03, 2026, 09:16 PM UTC
Hello Calabrio User, We are aware some customers in the US1 (East) realm are having issues with logging into the Calabrio One Solution. The Calabrio Cloud Operations team has been notified and are engaged in troubleshooting the issue. Additionally, we have engaged AWS resources and are actively implementing a solution. We will follow up with more details as they become available. We apologize for the inconvenience and appreciate your patience. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10