Is Calabrio down?

Last checked 1m ago
Current status
Calabrio is up

No new incidents. 1 long-running issue listed below.

Calabrio is operational right now, apart from 1 long-running issue open since March 2, 2026. Last checked 1m ago.

Real-time Calabrio status, recent outages, and incident history: pulled directly from Calabrio's official status page at calabrioone.status.io every 5 minutes. Pingoru tracks 133 Calabrio services and has captured 45 incidents in the last 90 days (99.78% uptime). Get email, Slack, Discord, or webhook alerts the moment Calabrio reports a new incident, free for 3 monitors, no credit card.

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Calabrio uptime 99.78% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3d 1h
    Started Sep 11, 2026, 08:08 AM UTC · Resolved Sep 14, 2026, 09:32 AM UTC
    Agent Scheduling (WFM)Realtime Adherence (WFM)Realtime Adherence (WFM) — UAE North (WFM)Realtime Adherence (WFM) — Europe - West Europe (WFM)Realtime Adherence (WFM) — Europe - North Europe (WFM)
    Timeline · 1 update
    • identified · Sep 11, 2026, 08:08 AM UTC

      Hello Calabrio User, We are aware that some users are unable to access some or all of Calabrio ONE Cloud. Please refer to the Affected Infrastructure section for specifics on which critical service(s) are impacted. We believe that we have identified the cause of the issue and are actively working to make the necessary changes to correct the issue. We will provide further updates as they are available. We apologize for the inconvenience. If you have questions, please contact Calabrio Support Services. [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10

    Latest: Hello Calabrio User, We are aware that some users are unable to access some or all of Calabrio ONE Cloud. Please refer to the Affected Infrastructure section for specifics on which…

  2. Resolved 19m
    Started Sep 10, 2026, 06:45 AM UTC · Resolved Sep 10, 2026, 07:05 AM UTC
    Agent Scheduling (WFM)Realtime Adherence (WFM)Realtime Adherence (WFM) — Europe - West Europe (WFM)Realtime Adherence (WFM) — Europe - North Europe (WFM)
    Timeline · 1 update
    • investigating · Sep 10, 2026, 06:45 AM UTC

      Hello Calabrio User, We are aware that some users are unable to access some or all of Calabrio ONE Cloud. Please refer to the Affected Infrastructure section for specifics on which critical service(s) are impacted. We are actively working to investigate and resolve the issue. We will provide updates as they are available. We apologize for the inconvenience. If you have questions, please contact Calabrio Support Services. [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10

    Latest: Hello Calabrio User, We are aware that some users are unable to access some or all of Calabrio ONE Cloud. Please refer to the Affected Infrastructure section for specifics on which…

  3. Resolved 4h 50m
    Started Aug 17, 2026, 04:18 PM UTC · Resolved Aug 17, 2026, 09:09 PM UTC
    Calabrio ONECalabrio ONE — US4Search and Play Contacts (QM)Screen Recording (QM)Transcription (QM) — United States - US4 (C1)
    Timeline · 3 updates
    • investigating · Aug 17, 2026, 04:18 PM UTC

      Hello Calabrio User, We are aware that some users in the US4 realm are experiencing issues with call ingestion and/or screen recording. The Calabrio Cloud Operations and Development teams are currently engaged and troubleshooting the issue. We will follow up with more details as we receive them. We apologize for the inconvenience and appreciate your patience Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10

    • identified · Aug 17, 2026, 04:28 PM UTC

      Hello Calabrio User, We are aware that some users in the US4 realm are experiencing issues with call ingestion and/or screen recording. The Calabrio Cloud Operations and Development teams are currently engaged and troubleshooting the issue. At this time, the team(s) will be restarting services within the realm. Users should see minimal interruption but may have to log out and back into the Calabrio One Solution. We apologize for the inconvenience and appreciate your patience Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10

    • monitoring · Aug 17, 2026, 05:23 PM UTC

      Hello Calabrio User, We are aware that some users in the US4 realm were experiencing issues with call ingestion and/or screen recording. The Calabrio Cloud Operations and Development teams are currently engaged and have confirmed specific services have been restarted within the realm. Internal monitoring indicates and reduction in errors and confirms call ingestion and/or video recording is occurring normally. We will continue to monitor the realm for the foreseeable future to ensure all services are functioning normally. We apologize for the inconvenience and appreciate your patience. If you continue to see issues, please contact Calabrio Support Services. Calabrio Questions? Please contact Calabrio Support Services at: [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10

    Latest: Hello Calabrio User, We are aware that some users in the US4 realm were experiencing issues with call ingestion and/or screen recording. The Calabrio Cloud Operations and Developme…

See the full Calabrio outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Calabrio outage history →

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Incident record

Since April 2026 · Status.io · 133 components checked every 5 minutes
13incidents recorded
13last 12 months
3last 90 days
14 hourstypical duration, 12 months

The longest incident in the last year, Service Disruption - Identified on September 11, 2026, ran for 3 days. 96 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Calabrio ONE6
  • Login (C1)6
  • Search and Play Contacts (QM)5
  • Transcription (QM) — United States - US5 (C1)4
  • Transcription (QM) — United States - US6 (C1)4

Latest incidents

  • Service Disruption - Identified September 11, 2026 · 3 days · major outage

    Hello Calabrio User, We are aware that some users are unable to access some or all of Calabrio ONE Cloud. Please refer to the Affected Infrastructure section…

  • Service Disruption - Investigating September 10, 2026 · 19 minutes · major outage

    Hello Calabrio User, We are aware that some users are unable to access some or all of Calabrio ONE Cloud. Please refer to the Affected Infrastructure section…

  • US4 (External Ignite) - ADO 1115361 August 17, 2026 · 5 hours · degraded service

    Hello Calabrio User, We are aware that some users in the US4 realm are experiencing issues with call ingestion and/or screen recording. The Calabrio Cloud…

Outage history

Past 90 days · 3 incidents View full outage history →