Resolved after 19 minutes, affecting Agent Scheduling (WFM) and Realtime Adherence (WFM) and 1 more, on September 10, 2026.
Hello Calabrio User, We are aware that some users are unable to access some or all of Calabrio ONE Cloud. Please refer to the Affected Infrastructure section for specifics on which critical service(s) are impacted. We are actively working to investigate and resolve the issue. We will provide updates as they are available. We apologize for the inconvenience. If you have questions, please contact Calabrio Support Services. [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10
Affected components
Update timeline
- investigating Sep 10, 2026, 06:45 AM UTC
Hello Calabrio User, We are aware that some users are unable to access some or all of Calabrio ONE Cloud. Please refer to the Affected Infrastructure section for specifics on which critical service(s) are impacted. We are actively working to investigate and resolve the issue. We will provide updates as they are available. We apologize for the inconvenience. If you have questions, please contact Calabrio Support Services. [email protected] U.S. only +1 (800) 303-1248 International +1 (763) 592-4680 International +46 8 568 950 10
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