Is HeyGen down?

Last checked 2m ago
Current status
HeyGen is up

No incidents right now.

Official status page: https://status.heygen.com · Polled every 5 minutes · 6 components tracked

HeyGen is operational right now. Last checked 2m ago; the most recent incident resolved 25d ago.

Real-time HeyGen status, recent outages, and incident history — pulled directly from HeyGen's official status page at https://status.heygen.com every 5 minutes. Pingoru tracks 6 HeyGen services and has captured 12 incidents in the last 90 days (96.48% uptime). Get email, Slack, Discord, or webhook alerts the moment HeyGen reports a new incident — free for 5 monitors, no credit card.

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HeyGen uptime 96.48% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started May 19, 2026, 11:11 PM UTC · Resolved May 19, 2026, 11:11 PM UTC
    https://api.liveavatar.comhttps://app.liveavatar.com
    Timeline · 2 updates
    • identified · May 19, 2026, 10:59 PM UTC

      Status: Identified We're observed elevated error rates across APP and API. All sessions appear to be affected. We've identified issue and rolling out a fix. Affected components https://api.liveavatar.com (Degraded performance) https://app.liveavatar.com (Degraded performance)

    • resolved · May 19, 2026, 11:11 PM UTC

      Status: Resolved A hotfix was deployed, error rates are normalized. We're now monitoring. Affected components https://api.liveavatar.com (Operational) https://app.liveavatar.com (Operational)

    Latest: Status: Resolved A hotfix was deployed, error rates are normalized. We're now monitoring. Affected components https://api.liveavatar.com (Operational) https://app.liveavatar.com (O…

  2. Resolved
    Started Apr 29, 2026, 06:01 PM UTC · Resolved Apr 29, 2026, 06:01 PM UTC
    Timeline · 2 updates
    • monitoring · Apr 29, 2026, 06:00 PM UTC

      Status: Monitoring https://www.heygenverse.com/a/f2f4f441-aa1a-4ada-9200-aa7d1a79e07f

    • resolved · Apr 29, 2026, 06:01 PM UTC

      Status: Resolved https://www.heygenverse.com/a/f2f4f441-aa1a-4ada-9200-aa7d1a79e07f

    Latest: Status: Resolved https://www.heygenverse.com/a/f2f4f441-aa1a-4ada-9200-aa7d1a79e07f

  3. Resolved
    Started Apr 26, 2026, 01:06 AM UTC · Resolved Apr 26, 2026, 01:06 AM UTC
    https://api.heygen.com
    Timeline · 2 updates
    • monitoring · Apr 25, 2026, 08:05 PM UTC

      Status: Monitoring We identified an issue with our apis and deployed a fix. We are continuing to monitor. Affected components https://api.heygen.com (Degraded performance)

    • resolved · Apr 26, 2026, 01:06 AM UTC

      Status: Resolved This incident has been resolved. Affected components https://api.heygen.com (Operational)

    Latest: Status: Resolved This incident has been resolved. Affected components https://api.heygen.com (Operational)

  4. Resolved 5h
    Started Apr 25, 2026, 08:05 PM UTC · Resolved Apr 26, 2026, 01:06 AM UTC
  5. Resolved
    Started Apr 14, 2026, 07:12 PM UTC · Resolved Apr 14, 2026, 07:12 PM UTC
    https://www.heygen.comhttps://api.liveavatar.comhttps://app.heygen.comhttps://api.heygen.comhttps://www.liveavatar.comhttps://app.liveavatar.com
    Timeline · 3 updates
    • investigating · Apr 14, 2026, 06:13 PM UTC

      Status: Investigating We have identified an issue that cause the HeyGen platform to be not operational Affected components https://api.heygen.com (Full outage) https://api.liveavatar.com (Full outage) https://app.liveavatar.com (Full outage) https://www.liveavatar.com (Full outage) https://www.heygen.com (Full outage) https://app.heygen.com (Full outage)

    • monitoring · Apr 14, 2026, 07:01 PM UTC

      Status: Monitoring App should be operational now Affected components https://www.heygen.com (Operational) https://app.heygen.com (Operational) https://api.heygen.com (Operational) https://api.liveavatar.com (Operational) https://app.liveavatar.com (Operational) https://www.liveavatar.com (Operational)

    • resolved · Apr 14, 2026, 07:12 PM UTC

      Status: Resolved The platform is fully operational now. Affected components https://api.heygen.com (Operational) https://api.liveavatar.com (Operational) https://app.liveavatar.com (Operational) https://www.liveavatar.com (Operational) https://www.heygen.com (Operational) https://app.heygen.com (Operational)

    Latest: Status: Resolved The platform is fully operational now. Affected components https://api.heygen.com (Operational) https://api.liveavatar.com (Operational) https://app.liveavatar.com…

See the full HeyGen outage history

7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse HeyGen outage history →

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Outage history

Past 90 days · 12 incidents View full outage history →