BlueSnap Outage History

There were 4 BlueSnap outages since March 25, 2026 totaling 16h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bluesnap.com

Major April 22, 2026

Processing errors (Israel, local acquirer)

Detected by Pingoru: Apr 22, 2026, 10:48 AM UTC
Resolved: Apr 22, 2026, 12:43 PM UTC
Duration: 1h 55m

Affected: Production Environment- Production: BuyNow Hosted Pages- Production: Web Services (API)Sandbox Environment- Sandbox: BuyNow Hosted Pages- Sandbox: Web Services (API)

Timeline · 2 updates

investigating Apr 22, 2026, 10:48 AM UTC

In the last hour, we’ve been seeing an increase in processing errors with our local acquirer in Israel. Some users may encounter a general decline message when attempting to complete a transaction: “An error occurred. Please try again later.” Our team is actively investigating, and we’ll share another update as soon as we have more information. Thanks for your patience. If you have any questions, please contact our Support team.
resolved Apr 22, 2026, 12:43 PM UTC

This issue is now resolved. Transaction processing through our Israel processor is now operating normally after a production certificate update. We’re continuing to investigate the root cause and will share additional details as they become available. If you have any questions, please contact Support.

Read the full incident report →

Minor March 30, 2026

Delayed Payout Inclusion for Recent Transactions

Detected by Pingoru: Mar 30, 2026, 11:34 AM UTC
Resolved: Mar 30, 2026, 01:05 PM UTC
Duration: 1h 30m

Affected: Production Environment- Production: Payout

Timeline · 2 updates

investigating Mar 30, 2026, 11:34 AM UTC

Due to unexpected consequences of scheduled maintenance, a subset of transactions processed yesterday may not be included in the upcoming scheduled payout. These transactions will instead be included in the following payout cycle. For more details please reach out to our support team.
resolved Mar 30, 2026, 01:05 PM UTC

We can confirm that all delayed transactions have been accounted for and included into the next scheduled payout cycle. Please accept our apologies for the delay and feel free to reach out for any further information.

Read the full incident report →

Minor March 27, 2026

Payout Processing Delays [RESOLVED]

Detected by Pingoru: Mar 27, 2026, 02:00 PM UTC
Resolved: Mar 27, 2026, 02:11 PM UTC
Duration: 11m

Affected: Production Environment- Production: Payout

Timeline · 1 update

resolved Mar 27, 2026, 02:11 PM UTC

The issue impacting payouts has been resolved and all payouts have been transmitted. The funds will post to merchant accounts by Monday at the latest.

Read the full incident report →

Minor March 25, 2026

Ongoing Issue with 3D Secure Authentication Causing Some Transactions to Fail

Detected by Pingoru: Mar 25, 2026, 07:00 PM UTC
Resolved: Mar 26, 2026, 07:34 AM UTC
Duration: 12h 34m

Affected: Production Environment- Production: BuyNow Hosted Pages- Production: Web Services (API)

Timeline · 2 updates

investigating Mar 25, 2026, 08:39 PM UTC

We are currently investigating an ongoing issue with 3D Secure Authentication which is causing some transactions to fail.
resolved Mar 26, 2026, 07:34 AM UTC

The 3D Secure Authentication issue has been resolved. Thank you for your patience while we worked to resolve this issue.

Read the full incident report →

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