BlueSnap incident

Ongoing Issue with 3D Secure Authentication Causing Some Transactions to Fail

Minor Resolved View vendor source →

BlueSnap experienced a minor incident on March 25, 2026 affecting Production Environment and - Production: BuyNow Hosted Pages and 1 more component, lasting 12h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 07:00 PM UTC
Resolved
Mar 26, 2026, 07:34 AM UTC
Duration
12h 34m
Detected by Pingoru
Mar 25, 2026, 07:00 PM UTC

Affected components

Production Environment- Production: BuyNow Hosted Pages- Production: Web Services (API)

Update timeline

  1. investigating Mar 25, 2026, 08:39 PM UTC

    We are currently investigating an ongoing issue with 3D Secure Authentication which is causing some transactions to fail.

  2. resolved Mar 26, 2026, 07:34 AM UTC

    The 3D Secure Authentication issue has been resolved. Thank you for your patience while we worked to resolve this issue.