BlueSnap incident

AMEX transactions testing is unavailable

Resolved after 17 days 3 hours, affecting Sandbox Environment and - Sandbox: BuyNow Hosted Pages and 1 more, on June 1, 2026.

resolved Jun 18, 2026, 09:19 AM UTC

Our IT and R&D teams investigated the issue affecting AMEX testing, identified the root cause, and applied the necessary fixes. Service has now been fully restored, and AMEX testing is operating normally again.

Started
Jun 01, 2026, 06:10 AM UTC
Resolved
Jun 18, 2026, 09:19 AM UTC
Duration
17d 3h
Detected by Pingoru
Jun 01, 2026, 06:10 AM UTC

Affected components

Sandbox Environment- Sandbox: BuyNow Hosted Pages- Sandbox: Web Services (API)- Sandbox: Subscription Manager

Update timeline

  1. investigating Jun 01, 2026, 06:10 AM UTC

    We are currently experiencing an issue impacting connectivity to the AMEX Sandbox environment following AMEX maintenance performed at 8:00 PM PST. As a result, AMEX Sandbox traffic is temporarily unavailable. Our team is actively working with AMEX to rectify the issue. We will provide further updates as soon as more information becomes available.

  2. resolved Jun 18, 2026, 09:19 AM UTC

    Our IT and R&D teams investigated the issue affecting AMEX testing, identified the root cause, and applied the necessary fixes. Service has now been fully restored, and AMEX testing is operating normally again.

Your product runs on more than BlueSnap

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →