BlueSnap experienced a minor incident on July 15, 2026 affecting Production Environment and - Production: BuyNow Hosted Pages and 1 more component, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Production Environment- Production: BuyNow Hosted Pages- Production: Web Services (API)
Update timeline
- investigating Jul 15, 2026, 08:07 AM UTC
We are currently investigating an issue causing transaction timeouts for Mastercard 3DS authentication. As a result, some Mastercard transactions may experience authentication failures or processing delays. Our team is working urgently to identify the cause and resolve the issue as quickly as possible.
- resolved Jul 15, 2026, 09:31 AM UTC
The issue causing Mastercard transaction timeouts across the Centinel platform has been mitigated. Services have recovered, and we are closely monitoring performance to ensure ongoing stability.