BlueSnap incident

Delayed Payout Inclusion for Recent Transactions

Minor Resolved View vendor source →

BlueSnap experienced a minor incident on March 30, 2026 affecting Production Environment and - Production: Payout, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 11:34 AM UTC
Resolved
Mar 30, 2026, 01:05 PM UTC
Duration
1h 30m
Detected by Pingoru
Mar 30, 2026, 11:34 AM UTC

Affected components

Production Environment- Production: Payout

Update timeline

  1. investigating Mar 30, 2026, 11:34 AM UTC

    Due to unexpected consequences of scheduled maintenance, a subset of transactions processed yesterday may not be included in the upcoming scheduled payout. These transactions will instead be included in the following payout cycle. For more details please reach out to our support team.

  2. resolved Mar 30, 2026, 01:05 PM UTC

    We can confirm that all delayed transactions have been accounted for and included into the next scheduled payout cycle. Please accept our apologies for the delay and feel free to reach out for any further information.