BlueSnap incident

Intermittent Fraud Prevention Provider Connectivity Issues

Minor Resolved View vendor source →

BlueSnap experienced a minor incident on August 6, 2026 affecting Production Environment and - Production: BuyNow Hosted Pages and 1 more component, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2026, 11:51 AM UTC
Resolved
Aug 06, 2026, 03:55 PM UTC
Duration
4h 4m
Detected by Pingoru
Aug 06, 2026, 11:51 AM UTC

Affected components

Production Environment- Production: BuyNow Hosted Pages- Production: Web Services (API)

Update timeline

  1. investigating Aug 06, 2026, 11:51 AM UTC

    We have identified intermittent connectivity issues with our fraud prevention provider that might cause increased authentication declines. We are actively working to restore full fraud prevention service coverage.

  2. resolved Aug 06, 2026, 03:55 PM UTC

    Connectivity to our fraud prevention provider has been restored, and full fraud prevention service coverage is now operating normally.