BlueSnap experienced a major incident on May 22, 2026 affecting Production Environment and - Production: BuyNow Hosted Pages and 1 more component, lasting 4h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Production Environment- Production: BuyNow Hosted Pages- Production: Web Services (API)
Update timeline
- investigating May 22, 2026, 08:18 AM UTC
We are currently investigating an issue affecting transaction processing that may result in timeout errors for some requests. Our engineering teams are actively working to identify the root cause and restore normal service as quickly as possible. We will provide additional updates as soon as more information becomes available. We apologize for the inconvenience and thank you for your patience.