- Detected by Pingoru
- Apr 30, 2026, 07:03 AM UTC
- Resolved
- Apr 30, 2026, 07:03 AM UTC
- Duration
- —
Affected: Crypto Deposits or Withdrawals
Timeline · 2 updates
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identified Apr 29, 2026, 04:37 PM UTC
Status: Identified We’re currently investigating a reported security incident affecting SWEAT. As a precaution, deposits and withdrawals have been temporarily suspended, to ensure there is no exposure to this security incident. Our team is actively working to assess the situation and mitigate any potential impact. At this time, all user funds remain secure. We’ll provide further updates as soon as more information is available. We appreciate your patience and understanding. Affected components Crypto Deposits or Withdrawals (Degraded performance)
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resolved Apr 30, 2026, 07:03 AM UTC
Status: Resolved The previously reported issue affecting SWEAT has been fully resolved and deposits and withdrawals have been safely re-enabled, all systems are operating normally. We appreciate your patience while we worked through this. All user funds remain secure. Please reach out to support if you experience any further issues. Affected components Crypto Deposits or Withdrawals (Operational)
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 09:22 AM UTC
- Resolved
- Apr 29, 2026, 09:22 AM UTC
- Duration
- —
Affected: Onboarding
Timeline · 2 updates
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investigating Apr 29, 2026, 08:36 AM UTC
Status: Investigating We’re investigating an issue causing slowness related to ID verification. The ID verification may take longer to be completed as a result of this, but no extra actions need to be taken by the customer. Our team is working on a fix and will update you as soon as possible. Thank you for your patience Affected components Onboarding (Degraded performance)
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resolved Apr 29, 2026, 09:22 AM UTC
Status: Resolved Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you still encounter any delays during the ID verification or if you have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process. Affected components Onboarding (Operational)
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 08:11 AM UTC
- Resolved
- Apr 28, 2026, 08:11 AM UTC
- Duration
- —
Affected: Crypto Deposits or Withdrawals
Timeline · 3 updates
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investigating Apr 27, 2026, 08:03 PM UTC
Status: Investigating We’re currently investigating a reported security incident affecting ZETA. As a precaution, deposits and withdrawals have been temporarily suspended. Our team is actively working to assess the situation and mitigate any potential impact. At this time, all user funds remain secure. We’ll provide further updates as soon as more information is available. We appreciate your patience and understanding. Read more: https://x.com/i/status/2048832257578717192 Affected components Crypto Deposits or Withdrawals (Degraded performance)
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monitoring Apr 28, 2026, 05:34 AM UTC
Status: Monitoring The issue affecting ZETA has been identified and addressed. Deposits and withdrawals remain temporarily suspended while we continue to monitor the system as a precaution. We expect to re-enable deposits and withdrawals as soon as possible provided stability is confirmed. All user funds remain secure. We will continue to share updates as needed. Thank you for your continued patience. Affected components Crypto Deposits or Withdrawals (Degraded performance)
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resolved Apr 28, 2026, 08:11 AM UTC
Status: Resolved The previously reported issue affecting ZETA has been fully resolved. Deposits and withdrawals have been safely re-enabled, and all systems are operating normally. We appreciate your patience while we worked through this. All user funds remain secure. Please reach out to support if you experience any further issues. Affected components Crypto Deposits or Withdrawals (Operational)
Read the full incident report →
- Detected by Pingoru
- Apr 21, 2026, 06:13 PM UTC
- Resolved
- Apr 21, 2026, 06:13 PM UTC
- Duration
- —
Affected: Onboarding
Timeline · 3 updates
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investigating Apr 21, 2026, 04:20 PM UTC
Status: Investigating We are currently experiencing an issue affecting the onboarding flow for users in Germany. As a result, some users may be unable to complete onboarding at this time. The issue has been identified with an external service provider involved in the onboarding process. We are working to resolve this as quickly as possible. We apologize for the inconvenience and will share updates as soon as possible. Affected components Onboarding (Degraded performance)
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monitoring Apr 21, 2026, 05:44 PM UTC
Status: Monitoring The issue affecting the onboarding flow for users in Germany has been mitigated. Users should now be able to complete onboarding again, and we are seeing recovery. We are closely monitoring the flow to confirm full stability. We apologize for the inconvenience and appreciate your patience while we worked on this issue. Affected components Onboarding (Degraded performance)
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resolved Apr 21, 2026, 06:13 PM UTC
Status: Resolved The issue affecting the onboarding flow for users in Germany has now been fully resolved. Users should be able to complete onboarding as expected. We have confirmed stable operation and will continue to monitor as a precaution. We apologize for the disruption and thank you for your patience while we resolved this issue. Affected components Onboarding (Operational)
Read the full incident report →
- Detected by Pingoru
- Apr 21, 2026, 08:56 AM UTC
- Resolved
- Apr 21, 2026, 08:56 AM UTC
- Duration
- —
Affected: Assets
Timeline · 2 updates
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monitoring Apr 18, 2026, 07:56 PM UTC
Status: Monitoring We have identified a security exploit affecting monitoring of KERNEL. Our teams are actively investigating the scope of the incident to ensure the continued integrity of our platform. As of now, deposits, withdrawals and trading of such remain unaffected. We will keep updating you as soon as we have more information. Affected components Assets (Degraded performance)
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resolved Apr 21, 2026, 08:56 AM UTC
Status: Resolved We are pleased to confirm that the security exploit affecting our KERNEL monitoring has been successfully resolved. All monitoring systems are fully operational and back to real-time reporting. We have confirmed that no user funds, data, or platform integrity were compromised during this incident. Thank you for your cooperation and understanding throughout this process. Affected components Assets (Operational)
Read the full incident report →
- Detected by Pingoru
- Apr 20, 2026, 03:50 PM UTC
- Resolved
- Apr 20, 2026, 03:50 PM UTC
- Duration
- —
Affected: Logins
Timeline · 3 updates
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investigating Apr 20, 2026, 03:21 PM UTC
Status: Investigating We are currently aware of an issue affecting the One-Time Password (OTP) emails which are not being sent out when trying to log in. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Logins (Degraded performance)
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investigating Apr 20, 2026, 03:29 PM UTC
Status: Investigating We are currently aware of an issue affecting the One-Time Password (OTP) emails which are not being sent out. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Logins (Degraded performance)
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resolved Apr 20, 2026, 03:50 PM UTC
Status: Resolved Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process. Affected components Logins (Operational)
Read the full incident report →
- Detected by Pingoru
- Apr 20, 2026, 01:06 PM UTC
- Resolved
- Apr 20, 2026, 01:06 PM UTC
- Duration
- —
Affected: Buy & Sell Crypto
Timeline · 2 updates
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investigating Apr 20, 2026, 12:52 PM UTC
Status: Investigating We are currently investigating an issue affecting the ability to open new short positions for a subset of assets. Our engineering team is working to resolve this as quickly as possible. Existing positions are unaffected and these can be modified and/or closed if needed. Affected components Buy & Sell Crypto (Degraded performance)
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resolved Apr 20, 2026, 01:06 PM UTC
Status: Resolved Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process. Affected components Buy & Sell Crypto (Operational)
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 08:28 AM UTC
- Resolved
- Apr 14, 2026, 08:28 AM UTC
- Duration
- —
Affected: Crypto Deposits or Withdrawals
Timeline · 5 updates
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investigating Apr 13, 2026, 06:05 AM UTC
Status: Investigating We are currently investigating an issue affecting DOT deposits and withdrawals. These transactions may be delayed while our team is investigating. We will share another update as soon as possible. Your funds remain safe. Thank you for your patience and understanding. Affected components Crypto Deposits or Withdrawals (Degraded performance)
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investigating Apr 13, 2026, 08:23 AM UTC
Status: Investigating We are currently in direct contact with the project team regarding this incident. Deposits for DOT are still under maintenance.Withdrawals are back to normal. Trading remains available, and the asset continues to operate within expected market thresholds. We are closely observing market activity and coordinating with relevant partners to assess any ongoing risks. We will keep monitoring developments and will provide further updates as soon as more information becomes available. Thank you for your patience and understanding while we continue to ensure the safety and stability of our services. Affected components Crypto Deposits or Withdrawals (Degraded performance)
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monitoring Apr 14, 2026, 08:19 AM UTC
Status: Monitoring Deposits and withdrawals for DOT are now available again. After continued monitoring, we can confirm that services have been restored. Trading remained available throughout this period. Any DRIFT deposit or withdrawal requests submitted will now be processed. Thank you for your patience and understanding while we worked to restore this service safely. Affected components Crypto Deposits or Withdrawals (Degraded performance)
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monitoring Apr 14, 2026, 08:19 AM UTC
Status: Monitoring Deposits and withdrawals for DOT are now available again. After continued monitoring, we can confirm that services have been restored. Trading remained available throughout this period. Any DOT deposit or withdrawal requests submitted will now be processed. Thank you for your patience and understanding while we worked to restore this service safely. Affected components Crypto Deposits or Withdrawals (Degraded performance)
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resolved Apr 14, 2026, 08:28 AM UTC
Status: Resolved After continued monitoring, we can confirm that deposits and withdrawals for DOT are functioning as expected again. Trading remained available throughout the incident. Our teams have verified stability, and this incident is now considered resolved and closed. If you experience any further issues or have questions, feel free to reach out to our Support team. Thank you for your patience and understanding while we worked to restore this service. Affected components Crypto Deposits or Withdrawals (Operational)
Read the full incident report →
- Detected by Pingoru
- Apr 13, 2026, 09:10 AM UTC
- Resolved
- Apr 13, 2026, 09:10 AM UTC
- Duration
- —
Affected: AssetsCrypto Deposits or Withdrawals
Timeline · 4 updates
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investigating Apr 09, 2026, 12:47 PM UTC
Status: Investigating We've become aware of a reported security incident. Deposits and Withdrawals have been suspended for ATH. Trading remains active open. We will share another update as soon as possible. Thank you for your patience and understanding. Affected components Assets (Degraded performance)
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identified Apr 10, 2026, 08:31 AM UTC
Status: Identified We are currently in direct contact with the project team regarding this incident and are actively monitoring the situation. We will continue to keep you informed and share further updates as soon as more information becomes available. Thank you for your continued patience and understanding. Affected components Crypto Deposits or Withdrawals (Degraded performance) Assets (Operational)
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monitoring Apr 10, 2026, 02:36 PM UTC
Status: Monitoring Following this incident, we would like to inform you that deposits, withdrawals for ATH, and trading activities are now fully operational again. Our team remains in close contact with the project team and continues to monitor the situation to ensure ongoing stability and security. We will keep you updated if any further information becomes available. Thank you for your patience and understanding. Affected components Crypto Deposits or Withdrawals (Degraded performance) Assets (Operational)
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resolved Apr 13, 2026, 09:10 AM UTC
Status: Resolved We are pleased to confirm that the situation has remained stable, and all services continue to operate as expected. At this time, we are formally closing this incident. Should any new developments arise, we will communicate them promptly. In the meantime, please do not hesitate to reach out if you have any questions or require further assistance. Thank you once again for your patience and understanding. Affected components Crypto Deposits or Withdrawals (Operational) Assets (Operational)
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2026, 11:58 AM UTC
- Resolved
- Apr 09, 2026, 11:58 AM UTC
- Duration
- —
Affected: Crypto Deposits or Withdrawals
Timeline · 6 updates
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investigating Apr 01, 2026, 05:56 PM UTC
Status: Investigating We are currently investigating an issue affecting Drift deposits and withdrawals. These transactions may be delayed while our team IS investigating. We will share another update as soon as possible. Your funds remain safe. Thank you for your patience and understanding. Affected components Crypto Deposits or Withdrawals (Partial outage)
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identified Apr 01, 2026, 06:13 PM UTC
Status: Identified We have identified indications of a potential exploit affecting Drift. As a precaution, crypto deposits and withdrawals for Drift have been placed under maintenance. Our team is actively investigating the situation and taking the necessary steps to address any potential impact. Your funds remain safe. We will continue to share updates as more information becomes available. Thank you for your patience. Affected components Crypto Deposits or Withdrawals (Partial outage)
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identified Apr 01, 2026, 06:23 PM UTC
Status: Identified We have identified indications of a potential exploit affecting Drift "potential exploit affecting Drift": https://x.com/DriftProtocol/status/2039404931778535427. As a precaution, crypto deposits and withdrawals for Drift have been placed under maintenance. Our team is actively investigating the situation and taking the necessary steps to address any potential impact. Your funds remain safe. We will continue to share updates as more information becomes available. Thank you for your patience and understanding. Affected components Crypto Deposits or Withdrawals (Partial outage)
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monitoring Apr 02, 2026, 11:14 AM UTC
Status: Monitoring Deposits and withdrawals for Drift remain temporarily unavailable as we continue to monitor the situation following identified indications of a potential exploit. Trading remains available, and the asset continues to operate within expected market thresholds. We are closely observing market activity and coordinating with relevant partners to assess any ongoing risks. At this time, there is no impact to customer funds. Any deposits or withdrawals initiated for Drift while this maintenance is in place will not be processed until services are restored. We will keep monitoring developments and will provide further updates as soon as more information becomes available. Thank you for your patience and understanding while we continue to ensure the safety and stability of our services. Affected components Crypto Deposits or Withdrawals (Partial outage)
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monitoring Apr 07, 2026, 02:31 PM UTC
Status: Monitoring Deposits and withdrawals for DRIFT are now available again. After continued monitoring, we can confirm that services have been restored. Trading remained available throughout this period. Any DRIFT deposit or withdrawal requests submitted will now be processed. Thank you for your patience and understanding while we worked to restore this service safely. Affected components Crypto Deposits or Withdrawals (Operational)
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resolved Apr 09, 2026, 11:58 AM UTC
Status: Resolved After continued monitoring, we can confirm that deposits and withdrawals for DRIFT are functioning as expected again. Trading remained available throughout the incident. Our teams have verified stability, and this incident is now considered resolved and closed. If you experience any further issues or have questions, feel free to reach out to our Support team. Thank you for your patience and understanding while we worked to restore this service. Affected components Crypto Deposits or Withdrawals (Operational)
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2026, 10:38 AM UTC
- Resolved
- Apr 08, 2026, 10:38 AM UTC
- Duration
- —
Affected: Assets
Timeline · 3 updates
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investigating Apr 08, 2026, 10:12 AM UTC
Status: Investigating We are currently experiencing technical difficulties, which may impact the website and app experience. At the moment, asset prices in the Pro App are not loading, and asset prices in Regular Mode are not updating as expected. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Assets (Degraded performance)
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monitoring Apr 08, 2026, 10:20 AM UTC
Status: Monitoring Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. The prices are now updating correctly. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process Affected components Assets (Degraded performance)
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resolved Apr 08, 2026, 10:38 AM UTC
Status: Resolved Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. The prices are now updating correctly. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process Affected components Assets (Operational)
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 03:00 PM UTC
- Resolved
- Mar 26, 2026, 03:00 PM UTC
- Duration
- —
Affected: Buy & Sell Crypto
Timeline · 4 updates
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investigating Mar 26, 2026, 01:23 PM UTC
Status: Investigating We are currently experiencing technical difficulties, which impact margin trading. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Buy & Sell Crypto (Partial outage)
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identified Mar 26, 2026, 01:58 PM UTC
Status: Identified We are pleased to inform you that we have identified the root cause of the margin trading issue. We are now proceeding with the necessary steps to address and resolve the issue. We will keep you updated on our progress. Affected components Buy & Sell Crypto (Partial outage)
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identified Mar 26, 2026, 02:09 PM UTC
Status: Identified We are pleased to inform you that we have identified the root cause of the margin trading issue that currently prevents users from placing and adjusting margin orders, as well as update their default order type. We are now proceeding with the necessary steps to address and resolve the issue. We will keep you updated on our progress. Affected components Buy & Sell Crypto (Partial outage)
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resolved Mar 26, 2026, 03:00 PM UTC
Status: Resolved Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. This means that placing and updating margin/short sell orders should work as expected. Adjusting default order types is also fully functional. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process. Affected components Buy & Sell Crypto (Operational)
Read the full incident report →
- Detected by Pingoru
- Mar 23, 2026, 03:13 PM UTC
- Resolved
- Mar 23, 2026, 03:13 PM UTC
- Duration
- —
Affected: Assets
Timeline · 4 updates
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investigating Mar 20, 2026, 11:30 AM UTC
Status: Investigating We are currently experiencing technical difficulties, which may affect Recurrent Buy. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Assets (Degraded performance)
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identified Mar 20, 2026, 01:05 PM UTC
Status: Identified We would like to inform you that the root cause of the Recurrent Buy issue has been identified. Our team is now taking the necessary steps to resolve it. We will keep you informed as we make progress. Affected components Assets (Degraded performance)
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monitoring Mar 20, 2026, 02:06 PM UTC
Status: Monitoring We’ve applied the necessary fixes and carried out thorough testing to confirm everything is working as expected. If you run into any further issues or have questions, please feel free to reach out. Thank you for your cooperation and understanding.this process. Affected components Assets (Degraded performance)
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resolved Mar 23, 2026, 03:13 PM UTC
Status: Resolved After thorough testing and monitoring to confirm everything is functioning as expected, we can now close the recurrent buy incident. If you experience any further issues or have questions, please don’t hesitate to reach out. Thank you again for your cooperation and understanding throughout this process. Affected components Assets (Operational)
Read the full incident report →
- Detected by Pingoru
- Mar 11, 2026, 11:28 AM UTC
- Resolved
- Mar 11, 2026, 11:28 AM UTC
- Duration
- —
Affected: Website
Timeline · 2 updates
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investigating Mar 11, 2026, 11:00 AM UTC
Status: Investigating We are currently investigating reports of technical difficulties with our Pro Mode web interface. Some users may experience issues with charts loading or placing orders via the advanced panel. In the meantime, you can still execute trades, deposits, and withdrawals using the Standard Bitvavo interface or the Mobile App. Your funds remain safe and unaffected. We are working to restore full functionality as quickly as possible. Affected components Website (Degraded performance)
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resolved Mar 11, 2026, 11:28 AM UTC
Status: Resolved The technical issues affecting the Pro Mode web interface have been fully resolved. Our engineering team has implemented a fix, and all modules, including charts and order execution, are now functioning as expected across all browsers. We appreciate your patience while we worked to restore full service. Please note that all customer funds remained safe throughout this period. If you are still experiencing any display issues, we recommend refreshing your page or clearing your browser’s cache. Affected components Website (Operational)
Read the full incident report →
- Detected by Pingoru
- Mar 10, 2026, 07:13 AM UTC
- Resolved
- Mar 10, 2026, 07:13 AM UTC
- Duration
- —
Affected: Logins
Timeline · 3 updates
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investigating Mar 10, 2026, 06:53 AM UTC
Status: Investigating We are currently experiencing technical difficulties, which may cause delays in the login process. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Logins (Degraded performance)
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identified Mar 10, 2026, 07:01 AM UTC
Status: Identified We are currently in the process of implementing the solution to address the login issue that was identified earlier. Our team is working diligently to ensure that the necessary fixes are applied accurately and efficiently. We appreciate your continued patience and understanding during this time. Affected components Logins (Degraded performance)
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resolved Mar 10, 2026, 07:13 AM UTC
Status: Resolved Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process. Affected components Logins (Operational)
Read the full incident report →
- Detected by Pingoru
- Mar 10, 2026, 02:09 AM UTC
- Resolved
- Mar 10, 2026, 02:09 AM UTC
- Duration
- —
Affected: Fiat Withdrawals
Timeline · 3 updates
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investigating Mar 10, 2026, 01:21 AM UTC
Status: Investigating We are currently experiencing technical difficulties, which may cause delays in fiat withdrawals. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Fiat Withdrawals (Partial outage)
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identified Mar 10, 2026, 02:04 AM UTC
Status: Identified We are currently in the process of implementing the solution to address the fiat withdrawals issue that was identified earlier. Our team is working diligently to ensure that the necessary fixes are applied accurately and efficiently. We appreciate your continued patience and understanding during this time. Affected components Fiat Withdrawals (Partial outage)
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resolved Mar 10, 2026, 02:09 AM UTC
Status: Resolved Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process. Affected components Fiat Withdrawals (Operational)
Read the full incident report →
- Detected by Pingoru
- Mar 04, 2026, 05:49 PM UTC
- Resolved
- Mar 04, 2026, 05:49 PM UTC
- Duration
- —
Affected: API
Timeline · 4 updates
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investigating Mar 04, 2026, 05:26 PM UTC
Status: Investigating We are currently experiencing technical difficulties, which may impact withdrawals over the API. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.
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investigating Mar 04, 2026, 05:31 PM UTC
Status: Investigating We are currently experiencing technical difficulties, which may impact crypto withdrawals over the API. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components API (Partial outage)
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monitoring Mar 04, 2026, 05:42 PM UTC
Status: Monitoring Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process. Affected components API (Operational)
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resolved Mar 04, 2026, 05:49 PM UTC
Status: Resolved After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the API incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process. Affected components API (Operational)
Read the full incident report →
- Detected by Pingoru
- Mar 03, 2026, 04:48 PM UTC
- Resolved
- Mar 03, 2026, 04:48 PM UTC
- Duration
- —
Affected: Fiat Deposits
Timeline · 3 updates
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investigating Mar 03, 2026, 04:09 PM UTC
Status: Investigating We are currently investigating an issue where deposited funds are visible in user accounts but are not yet available for purchasing assets. We have received confirmation that the transactions are potentially completed; however, the funds are not being released for trading as expected. Our team is actively working to identify the root cause and resolve the issue as quickly as possible.Funds remain safe, and no further action is required from users at this time. We will provide an update as soon as more information becomes available. Affected components Fiat Deposits (Partial outage)
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monitoring Mar 03, 2026, 04:20 PM UTC
Status: Monitoring Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process. Affected components Fiat Deposits (Partial outage)
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resolved Mar 03, 2026, 04:48 PM UTC
Status: Resolved After thorough testing and monitoring to ensure that everything is functioning as expected, we can now confirm that deposits are fully available for trading. No further action is required on your part. Your funds remain safe, and we appreciate your patience while we addressed this matter. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process. Affected components Fiat Deposits (Operational)
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 04:02 PM UTC
- Resolved
- Mar 02, 2026, 04:02 PM UTC
- Duration
- —
Affected: Crypto Deposits or Withdrawals
Timeline · 4 updates
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investigating Mar 02, 2026, 03:23 PM UTC
Status: Investigating We are currently experiencing technical difficulties, which may cause delays in crypto withdrawals. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Crypto Deposits or Withdrawals (Degraded performance)
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identified Mar 02, 2026, 03:52 PM UTC
Status: Identified We are currently in the process of implementing the solution to address the crypto withdrawals issue that was identified earlier. Our team is working diligently to ensure that the necessary fixes are applied accurately and efficiently. We appreciate your continued patience and understanding during this time. Affected components Crypto Deposits or Withdrawals (Degraded performance)
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monitoring Mar 02, 2026, 03:55 PM UTC
Status: Monitoring Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process. Affected components Crypto Deposits or Withdrawals (Degraded performance)
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resolved Mar 02, 2026, 04:02 PM UTC
Status: Resolved After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto withdrawals incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process. Affected components Crypto Deposits or Withdrawals (Operational)
Read the full incident report →
- Detected by Pingoru
- Feb 26, 2026, 10:46 AM UTC
- Resolved
- Feb 26, 2026, 10:46 AM UTC
- Duration
- —
Timeline · 3 updates
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investigating Feb 26, 2026, 10:32 AM UTC
Status: Investigating We are currently experiencing technical difficulties which may impact trading activity on the platform. Our team is actively investigating the situation and working to identify the root cause. We understand the importance of uninterrupted trading and are prioritizing this issue accordingly. We will provide an update as soon as more information becomes available. Thank you for your patience and understanding.
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monitoring Feb 26, 2026, 10:38 AM UTC
Status: Monitoring Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding.
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resolved Feb 26, 2026, 10:46 AM UTC
Status: Resolved After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the fiat deposits incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.
Read the full incident report →
- Detected by Pingoru
- Feb 20, 2026, 03:39 PM UTC
- Resolved
- Feb 20, 2026, 03:39 PM UTC
- Duration
- —
Timeline · 3 updates
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investigating Feb 19, 2026, 12:26 PM UTC
Status: Investigating We are currently experiencing technical difficulties, which may cause issues with 2FA activation. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.
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identified Feb 19, 2026, 03:53 PM UTC
Status: Identified We are pleased to inform you that we have identified the root cause of the 2FA issue. We are now proceeding with the necessary steps to address and resolve the issue. We will keep you updated on our progress
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resolved Feb 20, 2026, 03:39 PM UTC
Status: Resolved Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.
Read the full incident report →
- Detected by Pingoru
- Feb 10, 2026, 06:49 PM UTC
- Resolved
- Feb 10, 2026, 06:49 PM UTC
- Duration
- —
Affected: Website
Timeline · 3 updates
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investigating Feb 10, 2026, 03:43 PM UTC
Status: Investigating We are currently experiencing technical difficulties, which may impact the website. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Website (Degraded performance)
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monitoring Feb 10, 2026, 04:51 PM UTC
Status: Monitoring We have implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process. Affected components Website (Degraded performance)
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resolved Feb 10, 2026, 06:49 PM UTC
Status: Resolved After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the website incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process. Affected components Website (Operational)
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- Detected by Pingoru
- Feb 05, 2026, 08:45 PM UTC
- Resolved
- Feb 05, 2026, 08:45 PM UTC
- Duration
- —
Affected: Crypto Deposits or Withdrawals
Timeline · 2 updates
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investigating Feb 05, 2026, 07:03 PM UTC
Status: Investigating We are currently experiencing technical difficulties, which may cause delays in crypto withdrawals. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Crypto Deposits or Withdrawals (Degraded performance)
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resolved Feb 05, 2026, 08:45 PM UTC
Status: Resolved After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto withdrawals incident. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process. Affected components Crypto Deposits or Withdrawals (Operational)
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- Detected by Pingoru
- Feb 05, 2026, 12:52 PM UTC
- Resolved
- Feb 05, 2026, 12:52 PM UTC
- Duration
- —
Affected: Mobile App
Timeline · 3 updates
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investigating Feb 04, 2026, 03:29 PM UTC
Status: Investigating We are currently experiencing technical difficulties, this may impact the mobile app in which an generic error screen is displayed. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Mobile App (Degraded performance)
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identified Feb 04, 2026, 04:49 PM UTC
Status: Identified We are currently in the process of implementing the solution to address the mobile app issue that was identified earlier. Our team is working diligently to ensure that the necessary fixes are applied accurately and efficiently. We appreciate your continued patience and understanding during this time. Affected components Mobile App (Degraded performance)
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resolved Feb 05, 2026, 12:52 PM UTC
Status: Resolved After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the mobile app incident. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process. Affected components Mobile App (Operational)
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- Detected by Pingoru
- Feb 04, 2026, 09:45 AM UTC
- Resolved
- Feb 04, 2026, 09:45 AM UTC
- Duration
- —
Affected: Fiat Deposits
Timeline · 2 updates
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investigating Feb 04, 2026, 09:25 AM UTC
Status: Investigating We are currently experiencing technical difficulties, which may cause delays in fiat deposits. These are specific to SEPA deposits for our German users. Our team is actively working on diagnosing the situation and we are working together with our payment service provider as we speak, will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Fiat Deposits (Degraded performance)
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resolved Feb 04, 2026, 09:45 AM UTC
Status: Resolved After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the fiat SEPA deposits incident. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process. Affected components Fiat Deposits (Operational)
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