Ongoing since 03:31 PM UTC, affecting Crypto Deposits or Withdrawals.
We’re seeing problems with crypto deposits and withdrawals because a third-party service we use to process transfers is down. New crypto deposits and withdrawals are delayed until it’s back. Your funds are safe. Pending transfers will be processed once the service is restored. You don’t need to do anything, and please don’t send the same transfer again. We’re working with our provider to fix this and will post another update within 60 minutes.
Affected components
Update timeline
- investigating Nov 04, 2026, 03:31 PM UTC
We’re seeing problems with crypto deposits and withdrawals because a third-party service we use to process transfers is down. New crypto deposits and withdrawals are delayed until it’s back. Your funds are safe. Pending transfers will be processed once the service is restored. You don’t need to do anything, and please don’t send the same transfer again. We’re working with our provider to fix this and will post another update within 60 minutes.
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