Is Bitvavo down?

Last checked 22m ago
Current status
Bitvavo is having a partial outage

2 active incidents: Trading temporarily paused for selected assets, Issue with Staking Opt-In Prompt Disabling Active Staking

Bitvavo is reporting a partial outage right now (last checked 22m ago). Some components are affected; others remain operational.

Real-time Bitvavo status, recent outages, and incident history: pulled directly from Bitvavo's official status page at status.bitvavo.com every 5 minutes. Pingoru tracks 14 Bitvavo services and has captured 31 incidents in the last 90 days (96.51% uptime). Get email, Slack, Discord, or webhook alerts the moment Bitvavo reports a new incident, free for 3 monitors, no credit card.

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Bitvavo uptime 96.51% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 1d 4h
    Started Oct 29, 2026, 11:13 PM UTC
    Timeline · 2 updates
    • monitoring · Oct 29, 2026, 11:13 PM UTC

      Status: Monitoring Trading temporarily paused for trade-only assets Due to current market conditions, trading (buying and selling) of trade-only assets is temporarily unavailable. Your funds are safe and remain in your account. All other assets and features are unaffected. You can check which assets this applies to at https://networks.bitvavo.com/ We are working to resume trading as soon as possible and will update this page as soon as we have more information. Affected components Buy & Sell Crypto (Degraded performance)

    • monitoring · Oct 29, 2026, 11:47 PM UTC

      Status: Monitoring Trading temporarily paused for the following assets: • AR, CKB, DCR, FLOW, IOTX, JST, MINA, ONE, ONG, ONT, ORDI, POLYX, THETA Due to current market conditions, trading (buying and selling) of these assets is temporarily unavailable. Your funds are safe and remain in your account. All other assets and features are unaffected. We are working to resume trading as soon as possible and will update this page as soon as we have more information. Affected components Buy & Sell Crypto (Degraded performance)

    Latest: Status: Monitoring Trading temporarily paused for the following assets: • AR, CKB, DCR, FLOW, IOTX, JST, MINA, ONE, ONG, ONT, ORDI, POLYX, THETA Due to current market conditions, t…

  2. Ongoing ● 2d 15h
    Started Oct 28, 2026, 12:18 PM UTC
    Staking
    Timeline · 1 update
    • investigating · Oct 28, 2026, 12:18 PM UTC

      Status: Investigating We are investigating an issue where an outdated staking opt-in prompt is incorrectly appearing for users who are already enrolled in staking. Closing this prompt by clicking the "X" inadvertently opts the user out of staking and disables rewards, setting the staking status to disabled. Current Impact: • Users who dismiss the prompt via the "X" button have had their staking disabled. • Staking rewards are paused while staking remains disabled. • Account balances and underlying assets remain completely safe. • We are compiling a list of all impacted users and will reach out directly regarding retroactive reward adjustments. Affected components Staking (Partial outage)

    Latest: Status: Investigating We are investigating an issue where an outdated staking opt-in prompt is incorrectly appearing for users who are already enrolled in staking. Closing this pro…

Recent outages & incidents

Past 90 days
  1. Resolved 1d 18h
    Started Oct 10, 2026, 11:45 AM UTC · Resolved Oct 12, 2026, 06:02 AM UTC
    Mobile App
    Timeline · 3 updates
    • investigating · Oct 10, 2026, 11:45 AM UTC

      Status: Investigating We are investigating an issue affecting the iOS app on older iOS versions, where the app may fail to open or function correctly. Users on these versions may experience errors or be unable to access the app. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding. Affected components Mobile App (Degraded performance)

    • identified · Oct 10, 2026, 12:55 PM UTC

      Status: Identified We are aware of the issue. The fix has been tested and is in review with Apple and will go live via an update as soon as possible. We’ll keep you updated. Affected components Mobile App (Degraded performance)

    • resolved · Oct 12, 2026, 06:02 AM UTC

      Status: Resolved The issue has been resolved. Affected components Mobile App (Operational)

    Latest: Status: Resolved The issue has been resolved. Affected components Mobile App (Operational)

  2. Resolved 2d 20h
    Started Oct 06, 2026, 12:26 PM UTC · Resolved Oct 09, 2026, 08:41 AM UTC
    Onboarding
    Timeline · 2 updates
    • investigating · Oct 06, 2026, 12:26 PM UTC

      Status: Investigating We are currently experiencing degraded performance in the identity verification step of onboarding for new users in Germany. Some users may be unable to complete verification on their first attempt and may need to retry several times before it succeeds. If your verification fails, please wait a moment and try again. Existing accounts, trading, deposits and withdrawals are not affected. Our team is working with our verification partner to resolve this as quickly as possible, and we will share updates here. Affected components Onboarding (Degraded performance)

    • resolved · Oct 09, 2026, 08:41 AM UTC

      Status: Resolved Incident has been resolved. Affected components Onboarding (Operational)

    Latest: Status: Resolved Incident has been resolved. Affected components Onboarding (Operational)

  3. Resolved 21h 42m
    Started Sep 25, 2026, 08:26 AM UTC · Resolved Sep 26, 2026, 06:09 AM UTC
    WebsiteLogins
    Timeline · 3 updates
    • investigating · Sep 25, 2026, 08:26 AM UTC

      Status: Investigating We're investigating an issue where some clients are unable to log in via the web UI and are returned to the login page. We're working on a fix and will update as soon as possible. "Mobile app and API access are unaffected. " Affected components Logins (Degraded performance) Website (Degraded performance)

    • monitoring · Sep 25, 2026, 06:18 PM UTC

      Status: Monitoring We've deployed a fix for the issue where some clients were unable to log in via the web UI and were returned to the login page. Logins are working again, and we're monitoring to confirm things stay stable. "Mobile app and API access remain unaffected. " Affected components Logins (Operational) Website (Operational)

    • resolved · Sep 26, 2026, 06:09 AM UTC

      Status: Resolved This incident is now resolved. The issue where some clients were unable to log in via the web UI and were returned to the login page has been fixed, and logins are working normally again. Thanks for your patience. "Mobile app and API access were unaffected throughout. " Affected components Logins (Operational) Website (Operational)

    Latest: Status: Resolved This incident is now resolved. The issue where some clients were unable to log in via the web UI and were returned to the login page has been fixed, and logins are…

  4. Resolved 5d 1h
    Started Sep 20, 2026, 05:43 AM UTC · Resolved Sep 25, 2026, 06:51 AM UTC
    Crypto Deposits or Withdrawals
    Timeline · 5 updates
    • investigating · Sep 20, 2026, 05:43 AM UTC

      Status: Investigating We are aware of an active security incident involving the WMTX. As a precaution, WMTX deposits and withdrawals have been temporarily suspended. Trading remains available for now. We are monitoring the situation closely and will provide an update if anything changes. Thank you for your patience and understanding. Affected components Crypto Deposits or Withdrawals (Degraded performance)

    • investigating · Sep 20, 2026, 05:44 AM UTC

      Status: Investigating We have paused deposits and withdrawals for WMTX (World Mobile Token) as a precautionary measure following a security exploit affecting the token. Further measures may follow while we continue to assess the situation. Your WMTX balance is unaffected and remains safe in your account. We are monitoring the situation closely and will provide an update as soon as we have more information. Thank you for your patience and understanding. Affected components Crypto Deposits or Withdrawals (Degraded performance)

    • identified · Sep 20, 2026, 06:48 AM UTC

      Status: Identified Trading for WMTX has been temporarily halted, and we will reinitiate trading and send an update as soon as possible. Affected components Crypto Deposits or Withdrawals (Degraded performance)

    • identified · Sep 23, 2026, 07:20 AM UTC

      Status: Identified We are actively working on a solution with the relevant parties and will share an update as soon as we can. Trading for WMTX remains temporarily halted Affected components Crypto Deposits or Withdrawals (Degraded performance)

    • resolved · Sep 25, 2026, 06:51 AM UTC

      Status: Resolved Trading, deposits and withdrawals are live again Affected components Crypto Deposits or Withdrawals (Operational)

    Latest: Status: Resolved Trading, deposits and withdrawals are live again Affected components Crypto Deposits or Withdrawals (Operational)

  5. Resolved 3h 42m
    Started Sep 08, 2026, 02:35 PM UTC · Resolved Sep 08, 2026, 06:18 PM UTC
    Crypto Deposits or Withdrawals
    Timeline · 2 updates
    • identified · Sep 08, 2026, 02:35 PM UTC

      Status: Identified We are currently experiencing issue affecting crypto withdrawals on the ETH blockchain Affected components Crypto Deposits or Withdrawals (Degraded performance)

    • resolved · Sep 08, 2026, 06:18 PM UTC

      Status: Resolved The issue affecting crypto withdrawals on the ETH blockchain has now been solved. Affected components Crypto Deposits or Withdrawals (Operational)

    Latest: Status: Resolved The issue affecting crypto withdrawals on the ETH blockchain has now been solved. Affected components Crypto Deposits or Withdrawals (Operational)

See the full Bitvavo outage history

24 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Bitvavo outage history →

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Incident record

Since April 2026 · incident.io · 14 components checked every 5 minutes
97incidents recorded
97last 12 months
29last 90 days
3 daystypical duration, 12 months

The longest incident in the last year, ZIL Deposits and Withdrawals on July 20, 2026, ran for 60 days. 7 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Crypto Deposits or Withdrawals20
  • Buy & Sell Crypto10
  • Assets9
  • API5
  • Fiat Deposits5

Latest incidents

  • Trading temporarily paused for selected assets October 29, 2026 · still open · major outage

    Status: Monitoring Trading temporarily paused for trade-only assets Due to current market conditions, trading (buying and selling) of trade-only assets is…

  • Issue with Staking Opt-In Prompt Disabling Active Staking October 28, 2026 · still open · major outage

    Status: Investigating We are investigating an issue where an outdated staking opt-in prompt is incorrectly appearing for users who are already enrolled in…

  • Technical difficulties affecting the iOS app October 10, 2026 · 42 hours · degraded service

    Status: Investigating We are investigating an issue affecting the iOS app on older iOS versions, where the app may fail to open or function correctly. Users on…

Outage history

Past 90 days · 29 incidents View full outage history →