Bitvavo incident

Crypto deposits delayed in wallet verification

Resolved after 37 minutes, affecting Crypto Deposits or Withdrawals, on November 1, 2026.

resolved Nov 01, 2026, 03:33 PM UTC

The issues has been resolved. Sorry for the inconvenience

Started
Nov 01, 2026, 02:56 PM UTC
Resolved
Nov 01, 2026, 03:33 PM UTC
Duration
37m
Detected by Pingoru
Nov 01, 2026, 02:56 PM UTC

Affected components

Crypto Deposits or Withdrawals

Update timeline

  1. investigating Nov 01, 2026, 02:56 PM UTC

    We’re aware that some crypto deposits are currently stuck showing as “awaiting wallet verification,” even though the wallet has already been verified. Our team is investigating the cause and we’ll post an update as soon as we know more. We’re sorry for the inconvenience in the meantime.

  2. resolved Nov 01, 2026, 03:33 PM UTC

    The issues has been resolved. Sorry for the inconvenience

  3. resolved Nov 01, 2026, 03:33 PM UTC

    The issues has been resolved. Sorry for the inconvenience

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