Bitvavo incident
Technical difficulties affecting the Web3 wallet
Bitvavo experienced a minor incident on September 6, 2026 affecting Mobile App and Buy & Sell Crypto, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 06, 2026, 04:24 PM UTC
Status: Investigating We are investigating an issue affecting the Web3 wallet. Users may experience Solana transactions on the Web3 wallet have been failing for all wallets since 4:36pm CEST. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding. Affected components Buy & Sell Crypto (Degraded performance) Mobile App (Degraded performance)
- resolved Sep 06, 2026, 04:53 PM UTC
Status: Resolved After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the Web3 wallet incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process. Affected components Buy & Sell Crypto (Operational) Mobile App (Operational)