Bitvavo incident

Technical Difficulties Affecting Crypto Trading

Minor Resolved View vendor source →

Bitvavo experienced a minor incident on August 22, 2026 affecting Assets and API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2026, 08:44 AM UTC
Resolved
Aug 22, 2026, 08:44 AM UTC
Duration
Detected by Pingoru
Aug 22, 2026, 08:44 AM UTC

Affected components

AssetsAPIBuy & Sell Crypto

Update timeline

  1. investigating Aug 22, 2026, 06:28 AM UTC

    Status: Investigating We are currently experiencing an issue where stable coin conversions are failing during liquidation settlement processes. Users attempting to execute or finalize liquidations using stablecoins may receive transaction failure errors, unexpected reverts, or timeouts. All user funds, collateral, and locked assets remain secure. Our engineering team is actively investigating the root cause and working toward a swift resolution. Thank you for your patience and understanding. Affected components API (Degraded performance) Buy & Sell Crypto (Degraded performance) Assets (Degraded performance)

  2. identified Aug 22, 2026, 07:33 AM UTC

    Status: Identified We have identified the cause of the issue. Users may still experience issues when placing or completing trades. We are working on a solution and will keep you updated on the progress. Affected components Buy & Sell Crypto (Degraded performance) Assets (Degraded performance) API (Degraded performance)

  3. resolved Aug 22, 2026, 08:44 AM UTC

    Status: Resolved After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto trading incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process. Affected components Buy & Sell Crypto (Operational) Assets (Operational) API (Operational)