Bitvavo incident

Technical difficulties affecting the iOS app

Major Ongoing View vendor source →

Bitvavo is currently experiencing a major incident affecting Mobile App, which began 14h ago. The vendor's full update timeline is below.

Started
Oct 10, 2026, 11:45 AM UTC
Resolved
Ongoing
Duration
● 13h 47m
Detected by Pingoru
Oct 10, 2026, 11:45 AM UTC

Affected components

Mobile App

Update timeline

  1. investigating Oct 10, 2026, 11:45 AM UTC

    Status: Investigating We are investigating an issue affecting the iOS app on older iOS versions, where the app may fail to open or function correctly. Users on these versions may experience errors or be unable to access the app. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding. Affected components Mobile App (Degraded performance)

  2. identified Oct 10, 2026, 12:55 PM UTC

    Status: Identified We are aware of the issue. The fix has been tested and is in review with Apple and will go live via an update as soon as possible. We’ll keep you updated. Affected components Mobile App (Degraded performance)