Batch incident

Dashboard unreachable

Critical Resolved View vendor source →

Batch experienced a critical incident on July 7, 2025 affecting Dashboard and Dashboard and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 09:58 AM UTC
Resolved
Jul 07, 2025, 10:14 AM UTC
Duration
15m
Detected by Pingoru
Jul 07, 2025, 09:58 AM UTC

Affected components

DashboardDashboard[CEP] Audience API

Update timeline

  1. investigating Jul 07, 2025, 09:58 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 07, 2025, 09:59 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 07, 2025, 10:06 AM UTC

    We are currently investigating a network issue that is affecting access to the main dashboard. Our engineering team is actively working to identify the root cause and restore normal service as quickly as possible.

  4. investigating Jul 07, 2025, 10:06 AM UTC

    We are continuing to investigate this issue.

  5. investigating Jul 07, 2025, 10:09 AM UTC

    Dashboard is back online, we are still investigating.

  6. resolved Jul 07, 2025, 10:14 AM UTC

    This incident has been resolved.