Batch incident

CEP Push Delivery Issue (FCM)

Critical Resolved View vendor source →

Batch experienced a critical incident on August 15, 2026 affecting Push Delivery, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2026, 09:34 AM UTC
Resolved
Aug 15, 2026, 10:42 AM UTC
Duration
1h 7m
Detected by Pingoru
Aug 15, 2026, 09:34 AM UTC

Affected components

Push Delivery

Update timeline

  1. investigating Aug 15, 2026, 09:34 AM UTC

    We have identified an issue preventing the delivery of Android push notifications. Since August 15, 09:52 CEST, notifications sent to Android devices are not being delivered.

  2. monitoring Aug 15, 2026, 10:32 AM UTC

    We have identified the cause of the issue and the delivery of Android push notifications is back to normal. The backlog has been fully processed and notifications are being delivered in real time again. No data has been lost, all notifications were delivered to the expected users. We continue to monitor the platform closely.

  3. resolved Aug 15, 2026, 10:42 AM UTC

    This incident has been resolved.