Batch incident

Missing CEP push events in MEP custom event exports

Notice Resolved View vendor source →

Batch experienced a notice incident on October 5, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 12:30 PM UTC
Resolved
Oct 05, 2026, 12:30 PM UTC
Duration
—
Detected by Pingoru
Oct 05, 2026, 12:30 PM UTC

Update timeline

  1. resolved Oct 06, 2026, 02:06 PM UTC

    Between September 14 and October 5, push sent and push open events from CEP campaigns were missing from the daily MEP event exports for some projects. Push delivery was not affected, and no data was lost. The issue was caused by a database migration, after which these events were stored in a location that was no longer read by the export process. A fix was deployed on October 5 at 14:30 CEST, and exports generated since October 6 are complete.