Batch experienced a minor incident on July 1, 2026 affecting Email delivery and Push Delivery and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Email deliveryPush DeliverySMS Delivery
Update timeline
- identified Jul 01, 2026, 07:31 AM UTC
We have identified an issue affecting the processing of CEP trigger automations. Since approximately 08:00 CEST, automation events have been processing with a delay of up to 30 minutes This affects the delivery of Push, Email, and SMS messages triggered by these automations. No data has been lost; messages will be delivered to the expected users as the backlog clears. We are working on resolving the issue and are monitoring the situation closely.
- monitoring Jul 01, 2026, 07:34 AM UTC
The issue has been resolved and the backlog has been fully processed.
- resolved Jul 01, 2026, 07:56 AM UTC
This incident is now resolved.