Batch incident

Web SDK Degraded Serving

Notice Resolved View vendor source →

Batch experienced a notice incident on May 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 08:13 AM UTC
Resolved
May 03, 2026, 10:30 PM UTC
Duration
—
Detected by Pingoru
May 04, 2026, 08:13 AM UTC

Update timeline

  1. resolved May 04, 2026, 08:13 AM UTC

    Between May 4, 2026 at 00:00 CEST and May 4, 2026 at 09:30 CEST, approximately 25% of requests serving the Web SDK were failing. This prevented the SDK from loading on some web pages, and as a result, some events may not have been tracked during this period. Push notifications were not affected and were delivered as expected throughout the incident.