Batch incident

Processing delays on CEP Exports & Cloud Sync

Notice Resolved View vendor source →

Batch experienced a notice incident on July 17, 2026 affecting [CEP] Export API and Data ingestion, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 10:21 AM UTC
Resolved
Jul 17, 2026, 11:24 AM UTC
Duration
1h 3m
Detected by Pingoru
Jul 17, 2026, 10:21 AM UTC

Affected components

[CEP] Export APIData ingestion

Update timeline

  1. investigating Jul 17, 2026, 10:21 AM UTC

    We are investigating increased processing delays affecting CEP Exports an Cloud Sync synchronizations since July 16, 22:00 CEST. Some operations may be processed later than expected. Our team is actively working to restore normal processing, and we will share further updates as soon as more information is available.

  2. investigating Jul 17, 2026, 10:23 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 17, 2026, 11:24 AM UTC

    Processing has returned to normal for CEP Exports and Cloud Sync synchronizations. The backlog has been fully processed and no data has been lost.