Automatiq Sync App incident

Skybox API issues

Critical Resolved View vendor source →

Automatiq Sync App experienced a critical incident on July 30, 2025 affecting Distribution and Processing and Transfers, Crawls. Transferless Delivery & Mobile QR Creation, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2025, 03:21 PM UTC
Resolved
Jul 30, 2025, 03:39 PM UTC
Duration
18m
Detected by Pingoru
Jul 30, 2025, 03:21 PM UTC

Affected components

Distribution and ProcessingTransfers, Crawls. Transferless Delivery & Mobile QR Creation

Update timeline

  1. identified Jul 30, 2025, 03:21 PM UTC

    We have identified that Skybox is experiencing API issues, which may cause issues with Order processing, PO creation, Distribution and Fulfillment. We’ve already reached out to their team, and they have acknowledged the issue and are investigating on their end. We will let you know of any updates as soon as possible.

  2. resolved Jul 30, 2025, 03:39 PM UTC

    This issue has been resolved.