Automatiq Sync App experienced a major incident on August 13, 2026 affecting Sync Application UI and Distribution and Processing, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 13, 2026, 06:06 PM UTC
Stubhub is currently having a partial outage of their services. A significant portion of requests to their service are failing, including listing updates and order confirmations. We have escalated to their team to address this issue ASAP. We will provide additional updates as more information becomes available.
- identified Aug 13, 2026, 06:38 PM UTC
Stubhub team has localized the root cause and are currently waiting for the mitigation to be implemented. Once in place, this should help alleviate the additional errors. We will provide additional updates as more information becomes available.
- resolved Aug 13, 2026, 07:07 PM UTC
This incident has been resolved.