Automatiq Sync App incident

Sync Latency Issues

Resolved after 1 hour 47 minutes, affecting Sync Application UI and Distribution and Processing, on August 28, 2025.

identified Aug 28, 2025, 09:14 PM UTC

We're seeing improved performance across the board, and will continue to monitor for any other interruptions. Please reach out if you still experience any issues.

Started
Aug 28, 2025, 08:00 PM UTC
Resolved
Aug 28, 2025, 09:47 PM UTC
Duration
1h 47m
Detected by Pingoru
Aug 28, 2025, 08:00 PM UTC

Affected components

Sync Application UIDistribution and Processing

Update timeline

  1. identified Aug 28, 2025, 08:40 PM UTC

    We are aware of and currently investigating latency Issues in Sync. Our teams are working cross-functionally to identify and resolve the issue, and aim to have this solved shortly. We will post further updates on this page as soon as we have them

  2. identified Aug 28, 2025, 09:14 PM UTC

    We're seeing improved performance across the board, and will continue to monitor for any other interruptions. Please reach out if you still experience any issues.

  3. resolved Aug 28, 2025, 09:47 PM UTC

    This incident has been resolved.

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