Automatiq Sync App experienced a minor incident on September 11, 2026 affecting Sync Application UI and Distribution and Processing, lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Sync Application UIDistribution and Processing
Update timeline
- investigating Sep 11, 2026, 03:12 AM UTC
We are currently investigating an issue that is causing a high error rate when loading Sync pages. While background processes are running, there is significant latency in distribution.
- investigating Sep 11, 2026, 04:48 AM UTC
Our team is still actively investigating this issue but has not yet found the root cause.
- monitoring Sep 11, 2026, 05:44 AM UTC
Our team has identified the root cause and deployed a change to resolve it.
- resolved Sep 11, 2026, 05:53 AM UTC
This incident has been resolved.