Automatiq Sync App incident

Issues with Sync Platform

Major Resolved View vendor source →

Automatiq Sync App experienced a major incident on July 28, 2026 affecting Sync Application UI and Distribution and Processing and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 03:46 PM UTC
Resolved
Jul 28, 2026, 04:07 PM UTC
Duration
21m
Detected by Pingoru
Jul 28, 2026, 03:46 PM UTC

Affected components

Sync Application UIDistribution and ProcessingTransfers, Crawls. Transferless Delivery & Mobile QR CreationEmail Parsing

Update timeline

  1. identified Jul 28, 2026, 03:46 PM UTC

    We are currently experiencing a significant system degradation affecting the Sync platform. Our team is actively working on a resolution and we will provide an update within the next 15 minutes.

  2. identified Jul 28, 2026, 03:49 PM UTC

    Sync is currently is operationally degraded so there will be increased latency in all operations. The team is working on a mitigation and normal operations should be restored soon

  3. resolved Jul 28, 2026, 04:07 PM UTC

    Normal operations have been restored on the Sync platform. We apologize for any inconvenience this may have caused.