Automatiq Sync App experienced a minor incident on January 21, 2026, lasting 1d 21h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jan 22, 2026, 09:51 PM UTC
We are currently experiencing an outage affecting certain senders being blocked by our inbound email service. This affects 2fa code forwarding and purchase order email parsing. We are actively working with AWS to resolve the issue and will provide updates as soon as more information becomes available.
- monitoring Jan 23, 2026, 02:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 23, 2026, 02:31 PM UTC
This incident has been resolved.