Automatiq Sync App experienced a minor incident on August 28, 2025 affecting Sync Application UI and Distribution and Processing, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Sync Application UIDistribution and Processing
Update timeline
- identified Aug 28, 2025, 08:40 PM UTC
We are aware of and currently investigating latency Issues in Sync. Our teams are working cross-functionally to identify and resolve the issue, and aim to have this solved shortly. We will post further updates on this page as soon as we have them
- identified Aug 28, 2025, 09:14 PM UTC
We're seeing improved performance across the board, and will continue to monitor for any other interruptions. Please reach out if you still experience any issues.
- resolved Aug 28, 2025, 09:47 PM UTC
This incident has been resolved.