AppZen incident
Invoices stuck in Processing Status and delay in email ingestion
AppZen experienced a minor incident on September 17, 2025 affecting Invoice Processing and AppZen Inbox, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Invoice ProcessingAppZen Inbox
Update timeline
- investigating Sep 17, 2025, 08:33 PM UTC
We are currently investigating this issue.
- investigating Sep 17, 2025, 08:35 PM UTC
We are continuing to investigate this issue.
- resolved Sep 17, 2025, 09:51 PM UTC
This incident has been resolved.