AppZen experienced a major incident on January 28, 2026 affecting Expense Audit, lasting 11h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Expense Audit
Update timeline
- investigating Jan 28, 2026, 08:13 PM UTC
Reports stuck in Pending Auto Audit state
- monitoring Jan 28, 2026, 08:40 PM UTC
Issue has been identified & system is recovering from backlog. We are continuing to monitor for processing progress & confirm no further issues.
- monitoring Jan 28, 2026, 08:40 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 29, 2026, 03:50 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 29, 2026, 08:02 AM UTC
This incident has been resolved and all backlogs have been cleared