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Last checked 2m agoNo incidents right now.
AppZen is operational right now. Last checked 2m ago; the most recent incident resolved 4d ago.
Real-time AppZen status, recent outages, and incident history: pulled directly from AppZen's official status page at status.appzen.com every 5 minutes. Pingoru tracks 7 AppZen services and has captured 10 incidents in the last 90 days (98.17% uptime). Get email, Slack, Discord, or webhook alerts the moment AppZen reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Expense AuditInvoice ProcessingAppZen Inbox
Timeline · 4 updates
- investigating · Oct 22, 2026, 09:43 PM UTC
We are investigating reports that some invoices in Autonomous AP are remaining in “Processing” status longer than expected. Some customers may also see slower processing times across other AppZen products. Our engineering team is actively investigating, and we will provide an update within 60 minutes.
- monitoring · Oct 22, 2026, 09:45 PM UTC
A fix has been put in place, and processing capacity has been increased. Processing is returning to normal, and invoices are moving to their correct status. Invoices delayed earlier will be processed automatically and do not need to be resubmitted. We are monitoring closely to confirm full recovery.
- monitoring · Oct 22, 2026, 09:50 PM UTC
We are continuing to monitor for any further issues.
- resolved · Oct 23, 2026, 05:58 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 1 update
- resolved · Oct 20, 2026, 04:30 PM UTC
Description Between 15:34 and 19:30 IST (10:04 to 14:00 UTC), some users in our EU region saw intermittent errors. Some requests hung for up to two minutes and then failed. About 9% of EU requests were affected, and the rest worked normally, which is why retries sometimes worked and sometimes didn’t. One of our EU instances stopped completing its calls to two internal services: one checks user permissions and the other loads account configuration. That instance kept passing our automated health checks, so it stayed in service, and no alert went out. No data was lost or changed. Fix We replaced the affected instance. Errors stopped right away, and service has been stable since.
Latest: Description Between 15:34 and 19:30 IST (10:04 to 14:00 UTC), some users in our EU region saw intermittent errors. Some requests hung for up to two minutes and then failed. About 9…
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- Expense Audit
Timeline · 2 updates
- monitoring · Oct 05, 2026, 10:40 PM UTC
We are currently experiencing slower than normal processing of expense reports, and some reports may take longer than usual to complete audit. Our teams are actively working on remediating this issue. Please do not re-submit or re-audit reports, as this may add to the delay.
- resolved · Oct 06, 2026, 08:24 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 1 update
- resolved · Oct 05, 2026, 09:09 PM UTC
We are currently experiencing slower than normal processing of expense reports, and some reports may take longer than usual to complete audit. Our teams are actively working on this remediating this issue. Please do not re-submit or re-audit reports, as this may add to the delay. We will provide an update as more information becomes available.
Latest: We are currently experiencing slower than normal processing of expense reports, and some reports may take longer than usual to complete audit. Our teams are actively working on thi…
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- Expense Audit
Timeline · 3 updates
- investigating · Sep 29, 2026, 01:48 PM UTC
Users may experience an issue where reports from Chrome River are not being ingested into AppZen. This issue is related to an ongoing issue on the Emburse/Chrome River side. We are working with their team to resolve this on priority. We apologize for the inconvenience caused and will provide further updates as more information becomes available.
- identified · Sep 29, 2026, 02:30 PM UTC
The issue has been identified, and a fix is being implemented by the Chrome River (Emburse) Team
- resolved · Sep 29, 2026, 05:46 PM UTC
This incident has been resolved by the Emburse team. Emburse Engineering team will take a deeper dive into what happened and will provide further details. We have verified that report ingestion has resumed.
Latest: This incident has been resolved by the Emburse team. Emburse Engineering team will take a deeper dive into what happened and will provide further details. We have verified that rep…
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See the full AppZen outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 7 components checked every 5 minutesThe longest incident in the last year, Data Missing in Analytics from 23-Feb-2026 on February 24, 2026, ran for 6 days. 5 maintenance windows announced in the same period.
Most affected components, last 12 months
- Expense Audit16
- Invoice Processing10
- AppZen Inbox6
- Advanced Analytics4
- AAA API1
Latest incidents
- Processing Delay - (Degraded Performance)
We are investigating reports that some invoices in Autonomous AP are remaining in “Processing” status longer than expected. Some customers may also see slower…
- Intermittent Slowness on EU Region
Description Between 15:34 and 19:30 IST (10:04 to 14:00 UTC), some users in our EU region saw intermittent errors. Some requests hung for up to two minutes and…
- Report Processing Slower than Normal
We are currently experiencing slower than normal processing of expense reports, and some reports may take longer than usual to complete audit. Our teams are…
- Started Oct 22, 2026, 09:43 PM UTC · Resolved Oct 23, 2026, 05:58 AM UTC · 8h 15m
- Intermittent Slowness on EU Region ResolvedStarted Oct 20, 2026, 10:04 AM UTC · Resolved Oct 20, 2026, 02:00 PM UTC · 3h 56m
- Report Processing Slower than Normal ResolvedStarted Oct 05, 2026, 10:40 PM UTC · Resolved Oct 06, 2026, 08:24 AM UTC · 9h 43m
- Report Processing Slower than Normal ResolvedStarted Oct 05, 2026, 04:00 PM UTC · Resolved Oct 05, 2026, 04:00 PM UTC · –
- Started Sep 29, 2026, 01:48 PM UTC · Resolved Sep 29, 2026, 05:46 PM UTC · 3h 57m
- AP Inbox – Email Ingestion Issue ResolvedStarted Sep 29, 2026, 11:30 AM UTC · Resolved Sep 29, 2026, 06:03 PM UTC · 6h 32m
- AI Analytics – Report Download Issue ResolvedStarted Sep 29, 2026, 09:41 AM UTC · Resolved Sep 29, 2026, 09:23 PM UTC · 11h 42m
- Started Sep 15, 2026, 07:24 PM UTC · Resolved Sep 16, 2026, 01:31 AM UTC · 6h 7m