AppZen experienced a minor incident on September 29, 2026 affecting Expense Audit, lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 29, 2026, 01:48 PM UTC
Users may experience an issue where reports from Chrome River are not being ingested into AppZen. This issue is related to an ongoing issue on the Emburse/Chrome River side. We are working with their team to resolve this on priority. We apologize for the inconvenience caused and will provide further updates as more information becomes available.
- identified Sep 29, 2026, 02:30 PM UTC
The issue has been identified, and a fix is being implemented by the Chrome River (Emburse) Team
- resolved Sep 29, 2026, 05:46 PM UTC
This incident has been resolved by the Emburse team. Emburse Engineering team will take a deeper dive into what happened and will provide further details. We have verified that report ingestion has resumed.