AppZen incident

AAP - Invoice Processing Latency

Minor Resolved View vendor source →

AppZen experienced a minor incident on January 22, 2026 affecting Invoice Processing, lasting 15h 28m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 03:41 PM UTC
Resolved
Jan 23, 2026, 07:10 AM UTC
Duration
15h 28m
Detected by Pingoru
Jan 22, 2026, 03:41 PM UTC

Affected components

Invoice Processing

Update timeline

  1. investigating Jan 22, 2026, 03:41 PM UTC

    We are currently experiencing latency in invoice processing, which may result in some invoices appearing stuck in a state. Our teams are actively investigating and working to resolve the issue. We will continue to provide updates as progress is made. Thank you for your patience, and we apologize for the inconvenience.

  2. identified Jan 22, 2026, 07:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 23, 2026, 05:55 AM UTC

    A fix has been implemented, and we are monitoring it.

  4. resolved Jan 23, 2026, 07:10 AM UTC

    This incident has been resolved.