AppZen incident

Concur Integration Issue Impacting Multiple Customers

Minor Resolved View vendor source →

AppZen experienced a minor incident on December 18, 2025 affecting Expense Audit, lasting 16h 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 06:55 PM UTC
Resolved
Dec 19, 2025, 10:58 AM UTC
Duration
16h 2m
Detected by Pingoru
Dec 18, 2025, 06:55 PM UTC

Affected components

Expense Audit

Update timeline

  1. investigating Dec 18, 2025, 06:55 PM UTC

    We are currently observing an integration issue with Concur that is impacting multiple customers. Due to this issue, the status of expense reports may not be syncing correctly from AppZen to Concur. Our team is actively monitoring the situation and coordinating closely while awaiting further updates from Concur. We will keep you informed as soon as more information becomes available. For real-time updates on the Concur outage, please refer to Concur’s status page: https://open.concur.com/?data-center=us2 Thank you for your patience and understanding.

  2. resolved Dec 19, 2025, 10:58 AM UTC

    This incident has been resolved.