AppZen experienced a minor incident on November 11, 2025 affecting Expense Audit, lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 11, 2025, 11:40 PM UTC
We are currently investigating this issue.
- identified Nov 12, 2025, 01:38 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 12, 2025, 01:38 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 12, 2025, 03:30 PM UTC
Thank you for your continued patience. While the earlier fix led to an improvement and a reduction in the pending report backlog, we’ve observed a recent increase again. Our team has implemented additional optimisations to improve processing speed and continues to monitor report flows closely. We will provide the next update once we confirm consistent performance or if further action is required.
- resolved Nov 13, 2025, 08:23 AM UTC
This incident is resolved