AppZen experienced a minor incident on September 29, 2026 affecting Advanced Analytics, lasting 11h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Advanced Analytics
Update timeline
- investigating Sep 29, 2026, 09:41 AM UTC
Users may experience an issue where they are unable to download reports in AI Analytics. We are aware of the issue and are working to resolve it on priority. We will provide further updates as more information becomes available. We apologize for the inconvenience caused.
- identified Sep 29, 2026, 01:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 29, 2026, 07:58 PM UTC
A fix has been implemented, and we are monitoring the fix. Data Recovery is in progress
- resolved Sep 29, 2026, 09:23 PM UTC
This incident has been resolved